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PTTC Central East Region presents: Trauma Informed De-escalation moves beyond typical de-escalation content by acknowledging the role of biological responses, trauma histories, and neurobiology when engaging with individuals who have triggered and presenting challenging survival behavior. From identifying the provider’s contributions to the conflict to empowering practitioners to better navigate the needs and reactions of those they serve, Trauma Informed De-escalation offers tools and strategies that can be offered universally in any heightened emotional conflict.